Last Updated: 31/12/2025
At Wadworth Ear Clinic, we are committed to protecting your privacy. This policy explains how we handle your personal information when you visit our website and use our services.
1. Who We Are
Wadworth Ear Clinic is a provider of professional ear care services led by a registered nurse. Contact Email: wadworthearclinic@hotmail.com Clinic Address: 1 Rockcliffe Dr, Wadworth, Doncaster, DN11 9EA
2. The Data We Collect
We only collect data that you voluntarily provide to us. This includes:
- Contact Information: Your name, phone number, and email address when you call or email us.
- Health Information: Details regarding your ear health, medical history, or symptoms that you share with us so we can provide safe and correct clinical care.
3. Our Legal Basis for Processing
Under the UK GDPR, we process your data because:
- Contractual Necessity: We need your information to book appointments and provide ear care.
- Health Care Purposes: Under Article 9(2)(h) of the UK GDPR, we process health-related data for the provision of health or social care or treatment.
4. How We Use Your Data
We use your information strictly to:
- Respond to your inquiries and manage your appointments.
- Provide professional ear wax removal or clinical advice.
- GP Communication: With your permission, we may send a summary letter of your consultation to your GP to ensure continuity of care.
- We never sell your data or use it for third-party marketing.
5. Cookies
Our website uses the CookieYes plugin to manage your preferences. We use a limited number of “Necessary” cookies to ensure the website functions correctly. We also use “Functional” cookies to provide features such as interactive Google Maps.
We do not use Google Analytics or tracking pixels. You can change your consent at any time via the “Revisit Consent” icon available on every page.
6. Data Retention
We keep your clinical records in accordance with UK medical record retention guidelines (typically 8 years after your last treatment). General inquiries that do not lead to an appointment are deleted after 12 months.
7. Your Rights
You have the right to access the data we hold about you, ask us to correct or delete your data (subject to medical record laws), and withdraw consent at any time. To exercise these rights, please contact us at the email address provided above.
8. Complaints
If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.